Emergency Contact Details

Storm Eunice is likely to cause all sorts of damage over the next 24 hours.

Here are some contact details if you need any support over the next period of time.

In an emergency or if someone is in immediate danger, always call 999.

Power cut: Call 105  https://www.powercut105.com/

BT phone line issues: https://downdetector.co.uk/status/bt-british-telecom/

Gas leak: 0800 111 999 https://www.wwutilities.co.uk/services/smell-gas/

Welsh Water: 0800 052 0130 (Water emergencies) or 0800 085 3968 (Sewer emergencies)  https://contact.dwrcymru.com/

Severn Trent water: 0800 783 4444 https://www.stwater.co.uk/in-my-area/check-my-area/

Report a tree down, flooded road or highway obstruction- BBLP : 01432 261800

Flood alerts: Floodline 0345 988 1188.  Sign up to get Flood Warnings from gov.uk by phone, email or text message. If you live by a river or stream, keep a watch on current and expected water levels. You can see the actual water levels at different locations in the county

More information and advice can be found here: www.herefordshire.gov.uk/storm.

Finally, some tips from Western Power on how you can prepare in case of a power cut:

  1. Keep our telephone number handy or save it in your mobile phone (105 or 0800 6783 105) so that you can report a power cut or call for information and advice.
  2. Keep a battery/solar charger handy so that you can recharge your smart phone or tablet and follow updates on social media, our online power cut map or Power Cut Reporter app.
  3. Keep your freezer shut – depending on the type of freezer you have, the contents could stay frozen for up to 12 hours.
  4. Check that you have a phone available that will work in a power cut – digital or cordless ones may not work.
  5. Have things like a torch or lantern ready (it is best not to use candles or paraffin lights).
  6. Protect sensitive electrical equipment such as computers with a surge protector plug.
  7. If you have a mains-operated stair lift, check to see if there is a manual release handle that can be used to return it safely to ground level if it stops working.